Scanjour

“Scanjour has been working off-shore for several years and have significant experience with distributed development teams using SCRUM. Doing the CAMS360 analysis has helped us to improve the processes and methods we need to have in place to be efficient and predictable.

The CAMS360 report provided Scanjour with a broad and comparative overview of how our software teams are doing both in Denmark and in the Ukraine.

The CAMS360 report combined with a solid process performance-review based on interviewing our own people is unique in its perspective on our software development process. Ciklum’s neutrality assured that we as management did not influence the reaction of our people and allowed them to speak freely about how to improve in a structured way. As an example the conclusions of the report led to a change in the way the development teams are organized.

The categories and areas covered in the report provided a good basis for dialog regarding our team’s performance, and this has supported the management group in identifying areas of improvements that had been discussed for some time.

Having an independent consultant facilitating the process on both sides helped the dialog and supported the process of discussing the different aspects. The exercise was not just a measurement but also an opportunity for the team to communicate their view and have Ciklum moderate deviations with the factual state of the organization. The focus was for Ciklum to focus on measurement and communication in different development locations, but it was also a good frame for us to address potential issues.

The questions raised discussions within our teams which led our people to think about how we are organized internally. This created a positive dialogue around what we as management can look at for future improvements.

It is my opinion that the CAMS360 evaluation and report provided me with a good and solid overall perspective of how competitive our software development processes are. We are aiming to continue monitoring the status and focus on potential improvements.”

Reference date: April 2011